If you encounter a problem with your car, it can be stressful, but staying calm and following these steps will help you resolve the situation effectively:
1. Assess the situation:
Stay calm: If you notice a problem while driving, remain calm and try not to panic.
Pull over: If you are driving activate your hazard lights and pull over.
Check the dashboard: Look for warning lights on your dashboard. These lights can tell you what might be wrong with your car.
Listen and observe: Pay attention to unusual sounds, vibrations, or smells.
2. Analyse the problem:
Check the basics: Look for obvious issues, such as a flat tyre, smoke coming from the engine, or leaking fluids.
Review warning lights: If a specific warning light is on, consult your car’s manual to understand its meaning.
Temperature check: If the engine is overheating, turn off the engine and let it cool down before checking the coolant level.
3. Decide on the next steps:
Can you drive?: If the problem seems minor (like low tyre pressure), you might be able to drive to the service centre.
Don’t risk it: If you are unsure about the severity of the issue, do not drive.
4. Call for help:
Roadside assistance: Contact your roadside assistance provider for help. They can inspect the issue and advise if the car is safe to drive. They can also provide towing or recovery to the nearest service centre, tyre changes, or battery jump starts.
Choose your repairing garage: If you have an extended warranty by Warranty First, you can use any VAT-registered garage in the United Kingdom, including AB Dealers.
Warranty claim: Contact Warranty First and inform them that you have an issue with your car. Provide Warranty First with repairing garage information so they can request a diagnosis from the garage.
You can do it by calling them at 01733 830278 or registering your claim online:
https://www.warrantyfirst.co.uk/make-a-claim
Book your repair: Book your car for diagnosis and repairs. If you choose AB Dealers, you can book your appointment online via our Service Centre:
https://abdealers.co.uk/service-centre/
Bring your car for repairs: Bring your car for a booked appointment and wait calmly for the repair to be completed.
Following these steps will help you handle car problems efficiently and safely.
Spidersnet