Warranty

  • All our vehicles are fully checked and we make sure that we supply only vehicles that are mechanically sound and robust. On top of that, if the MOT expires within 3 months, or the service is due, you can be sure that your new vehicle will have a fresh MOT and service. For extra peace of mind, we supply you with a standard warranty on all our vehicles, but we also offer an extended warranty that covers any, literally any VAT garage in the United Kingdom. 

    Our warranty provider, Warranty First, will provide you with a policy that is designed to offer similar protection to that which the manufacturer would have supplied when the vehicle was new. In effect, you are extending your protection against mechanical or electrical breakdowns and reducing your liability if your car goes wrong. 

    Why get a warranty?

    - Even nearly new cars develop faults - parts and labour are often eye-wateringly expensive; a warranty protects you against unexpected costs.
    - Multiple claims covered - there is no limit on the number of claims you can make, as long as the total repairs don't exceed the current market value of your vehicle
    - No mileage limit - once your policy starts, there is no restriction on your mileage
    - Wear and tear included - wear and tear items (such as wheel bearings) are covered, subject to T&Cs for each plan.
    - Consequential damage - if a non-covered part causes damage to a covered part, Warranty First will still honour the claim. Most warranty companies don't cover this
    - Huge choice of garages - rather than force you to use garages from a particular network, you can take your vehicle to any VAT-registered garage
    - Keeping you on the road - where applicable, Warranty First contributes to car hire, hotel and travel costs

    What's included?

    You can make multiple claims, up to the current value of your vehicle (based on Glass's Guide industry prices) whilst your vehicle is covered by us. 

    Depending on the age and mileage of your vehicle there are 3 cover levels:

    D Y N A M I C  

    Cars and Light Commercial Vehicles up to 150,000 miles and less than 15 years old at policy inception

    Extra benefits at no extra cost per claim*

    Icon tick £75 or 2 days car hire contribution

    Icon tick £50 Hotel & Transport contribution

    Icon tick Consequential damage - if a non-covered part causes damage to a covered part, Warranty First will still honour the claim

    The following parts are covered for mechanical and electrical failure only, any parts not specifically mentioned are not covered. 

    Engine
    Rocker assembly, valves, valve guides, valve springs (burnt or pitted valves & valve seats are excluded from this cover), cylinder head, cylinder head gasket, stretched head bolts, push rods, camshaft followers, timing gears, timing chains, tensioner, oil pump, drive gears, pistons, piston rings, cylinder bores, gudgeon pins, connecting rods, big end bearings, main bearing, crankshaft, ring gear, timing belts (subject to correct replacement schedule having taken place), engine casings (if damaged by an internal component).
    Manual Gearbox
    Gears, shafts, synchromesh hubs, baulk rings, gear selector forks, bearings, speedometer drive, solenoids, transfer box components, and gearbox casings (if damaged by an internal component).
    Fully Automatic Gearbox
    Shafts, bushes, clutches, bearings, oil pump, governors, servos, torque convertor, drive plate, valve block, speedometer drive, castings (if damaged by an internal component).
    Drive train

    Crown wheel, pinion gear, planet gears, planet carriers bearings, half shafts, drive shafts, prop shafts, universal joints, support bearings, constant velocity joints, and casings (if damaged by an internal component).

    Electrical
    Starter motor, alternator, front wiper motor, rear wiper motor.
    Clutch
    Clutch cover diaphragm, centre plate torque springs, clutch assembly, clutch fork, clutch master cylinder, slave cylinder.
    Steering

    Hydraulic rack and pinion assembly, steering box, steering idler.

    Brakes
    Brake master cylinder, brake callipers (excluding seizure).
    Cooling system
    Water pump (non-cam belt driven), thermostat, thermostat housing.
    Wear and tear cover
    The following are covered for wear and tear only up to 110,000 miles and 10 years, whichever is sooner (inspections may be required): Piston rings, cylinder bores, valve guides, timing chain & tensioner, manual gearbox bearings, coil springs, clutch assembly, hydraulic power steering pump, wheel bearings & shock absorbers.


    P R E M I E R

    Cars and Light Commercial Vehicles up to 120,000 miles and less than 12 years old at policy inception.

    Extra benefits at no extra cost per claim*

    Icon tick £75 or 2 days car hire contribution

    Icon tick £50 Hotel & transport contribution

    Icon tick £50 Diagnosis contribution*

    Icon tick £500 Multimedia contribution

    Icon tick Consequential damage If a non-covered part causes damage to a covered part, we will still honour the claim

    *Terms apply. An excess charge may be payable by you, the policyholder for each successful claim made
    ** On authorised and paid claims only


    The following parts are covered for mechanical and electrical failure only, any parts not specifically mentioned are not covered.

    Air conditioning & Heating Ventilation
    Compressor & drive clutch, condenser, evaporator, expansion valve, interior fan control switch, pressure & temperature sensors and receiver/drier, interior fan motor, heater matrix, heater flap actuator. 
    Braking system
    Anti-lock braking system (ABS) pump & control unit & sensors, callipers (not seized), drum brake self-adjusting mechanisms, handbrake control cables & linkages, master & wheel cylinders, pedal assembly, pressure reducing & proportioning valves & vacuum pump & servo.
    Clutch
    Clutch cover diaphragm, centre plate torque springs, clutch assembly, clutch fork, clutch master cylinder, slave cylinder, centre plate oil contaminations.
    Cooling system
    Radiator & oil cooler, thermostat & housing, temperature sensor, water pump (non-cam belt driven), engine cooling fan motor. 
    Drive Train
    Crown wheel, pinion gear, planet gears, planet carrier bearings, half shafts, drive shafts, prop shafts, universal joints, support bearings, constant velocity joints, and casings (if damaged by an internal component).
    Casings
    Casings are covered provided they have been damaged as a direct result of the covered failure of a warranted part.
    Electrics
    Alternator, central locking solenoids & motors, window motors, sunroof motors, front & rear screen wiper motors, washer jet pumps, horn, indicator flasher relay, starter motor & relays.
    ECUs & Computers
    The air conditioning, anti-lock braking system, automatic gearbox, central door locking system, fuel injection, ignition, engine management, alarm/immobiliser, footwell module, steering and suspension electronic control units that were originally fitted to your vehicle when it was first manufactured are covered (upgraded or revised software and firmware, including software and firmware patches and updates, relating directly or indirectly to any components of your vehicle and any retro-fitted ECUs & computers are excluded from cover).
    Engine
    All internally lubricated parts are covered including Camshafts & bearings, camshaft followers & rockers (including hydraulic valve adjusters), connecting rods & bearings, crankshaft & bearings, cylinder block, cylinder bores, liners & seals, cylinder heads, internal bushings & bearings, oil pump & drive, pistons & rings, timing gears & chain & tensioner, valves & springs & guides (burnt or pitted valves & valve seats are excluded from cover) and crankshaft pulley and cylinder head gasket, head skimming (£50 contribution).
    Camshaft drive belts
    Camshaft drive belts and tensioners (subject to documented proof that the last due change of camshaft drive belt has taken place as specified by the manufacturer's recommended servicing schedule).
    Steering
    Column shaft & tilt mechanism & couplings, hydraulic pumps, pressure pipes, steering & idler boxes, rack & pinion assembly (including hydraulic rams & electric motors), track rods & track rod ends.
    Transmission
    Front, centre & rear differentials, front & rear axles and drive shafts, constant velocity joints & boots, crown wheels & pinions, differential gears & thrust washers, drive flanges, external drive shafts, internal bushes, bearings & shafts, internal parts of differential locking mechanisms, propeller shafts & propeller shaft couplings & centre bearings and universal joints.
    Turbocharger & Supercharger Units
    Including actuators
    Ignition System
    Camshaft sensors, crankshaft sensors & ignition coils
    Fuel system
    Airflow, air pressure, air temperature sensors & meters, fuel cut-off valves, fuel sender unit, fuel pressure regulators & accumulators, fuel pumps (including pre-pumps, low & high pressure pumps & injection pumps), injectors (max 2 per policy including petrol & diesel injectors), oxygen/nox sensors, throttle body assembly and throttle position sensors.
    Exhaust Aftertreatment
    Ad Blue pump, DPF regeneration & sensor (contribution restricted to £250 and one claim per policy).
    Gearboxes
    Automated manual gearboxes, automatic gearboxes, semi-automatic/dual-clutch gearboxes, four-wheel-drive transfer gearbox, hybrid trans-axles, manual gearboxes and transaxles, automatic transmission & clutches, drive chains, gear lever module, gears, hydraulic gear-shift governors & internal servos & valve blocks, internal bearings & bushes, oil pumps, selector forks, shafts, synchromesh hubs & rings & torque converter, solid & dual-mass flywheels (flywheels damaged by clutch friction plates are excluded from cover) and starter ring gear.
    Oil seals & gaskets
    The engine crankshaft rear oil seal and the main gearbox input shaft oil seal are both covered and other oil seals and gaskets that would necessitate the removal of the engine, a gearbox or a final drive unit to carry out repairs are all covered subject to any oil leak from them being sufficiently advanced that oil can be seen to be dripping (slight leaks causing only oil misting or staining are excluded from cover).
    Suspension
    Upper and lower wishbones, ball joints, swivel joints, McPherson struts, suspension arms, self-levelling pump & regulator valves & displacer.
    Wear and tear cover
    The following are covered for wear and tear only up to 110,000 miles and 10 years, whichever is sooner (inspections may be required): Piston rings, cylinder bores, valve guides, timing chain & tensioner, manual gearbox bearing, coil/air springs, clutch assembly & slave cylinder, fuel pump, anti-lock brake system, EGR valve, air flow meter, power steering pump, wheel bearings and shock absorbers, active anti-roll bar, anti-roll bar links.


    E X C L U S I V E

    Cars and Light Commercial Vehicles up to 70,000 miles and less than 7 years old at policy inception.

    Extra benefits at no extra cost per claim*

    Icon tick £75 or 2 days car hire contribution

    Icon tick £50 Hotel & transport contribution

    Icon tick £100 Diagnosis contribution**

    Icon tick Multimedia cover

    Icon tick Consequential damage If a non-covered part causes damage to a covered part, we will still honour the claim.


    Which parts are NOT covered?

    Due to an extensive list of covered parts within Warranty First Exclusive cover level lists the exclusions, unlike our Dynamic and Premier cover levels where we list the covered parts.

    Bodywork etc
    Bodywork, paintwork, trims, upholstery & windows, panels & bumpers, door handles, folding roofs & folding roof frames & mechanisms, glass & non-glass windows, hinges, interior & exterior trims, lifting struts, paintwork, seat frames & upholstery, sunroofs & sunroof mechanisms, tonneaus & other interior & exterior covers & associated mechanisms, weather seals and windscreens.
    Computer software and firmware
    Upgraded or revised software and firmware, including software and firmware patches and updates, relating directly or indirectly to any components of your vehicle.
    Miscellaneous components
    Auxiliary drive belts, brackets & mountings, cables, casings (unless they have been damaged as the result of the breakdown of a part), diesel glow plugs, electrical connectors, engine covers, engine starting battery & all other batteries, fuel & fuel lines, fuses, heating elements & aerials integral components not approved by the manufacturer and fitted by them, or fitted by their agents, when your vehicle was new and before it was first used.
    Servicing & maintenance related components
    All components and fluids which require periodic replacement as part of the manufacturer’s recommended servicing (including but not limited to): anti-freeze, brake fluid, filters, grease, oils, sparking plugs and refrigerants), clutch friction plates, brake discs & brake friction materials (brake pads & brake shoes), exhaust pipe gaskets, flywheels that have been damaged by worn clutch friction plates, and tyres.
    Important notes
    Sundries such as coolants, filters, fluids, lubricants, oils and other working materials will be covered provided the vehicle is not within 1,000 miles of its next due service, and to include refrigerants, all provided their replacement is necessitated by a valid claim. If your vehicle is fitted with a clutch operating cable this will be covered.
    Wear and tear cover
    All wear and tear items from Premier Cover, up to 110,000 miles and 10 years (whichever is sooner), with the addition of the following items up to 80,000 miles and 7 years (whichever is sooner). Cambelt (subject to documented proof that the last due change of the cambelt has taken place as specified by the manufacturer's recommended servicing schedule), turbocharger & supercharger.


    H Y B R I D   &   E L E C T R I C   C O V E R

    Included in Premier and Exclusive cover only

    The following parts are covered, any parts not specifically mentioned are not covered*

    Icon tick Braking System - regenerative braking system (not pads & shoes)

    Icon tick Electrics - high voltage inverter, drive battery, power delivery module, control modules, on board charger, heat exchanger, coolant heater

    Icon tick Engine/Motors - drive motor(s)

    Icon tick Transmission & Drive Train - reduction gearbox

    The following exclusions apply in addition to those in standard Premier & Exclusive cover terms & conditions

    Exposing the vehicle to excessive temperatures both hot and cold. 

    Leaving the vehicle with zero charge for a period of 10 days or longer. 

    Charging the vehicle at a higher rate than recommended by the manufacturer. 


    *Please check Warranty Breakdown Plan Terms & Conditions

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