| When can I view the car? | We are open Monday - Saturday from 9.00 am - 7.00 pm, and on Sunday from 10.00 am - 4.00 You can come at any time during this time, but we would highly recommend booking a time slot to make sure that the car is still available. |
What payment methods do you accept? | We accept all payment methods including card payments, bank transfers, and cash. We do accept American Express, subject to a 2% transaction fee. Please note that any cash payment above £2,000 is also subject to a 1.5% transaction fee. |
| What documents do I need to buy a car? | In all and every circumstance, we require your driving license or alternative proof of ID to allow you to view the car and its documents. |
| Do you provide finance options? | Yes, we are an FCA-regulated company and we work closely with a panel of lenders and brokers to supply you with finance options. |
| What documents do I need to apply for finance? | The standard requirements are the last three years of your address, the last two years of employment history, a copy of your full UK driving license and bank account details. |
| Can I test-drive the car before buying it? | Yes, of course, you can test drive the car. Please note that we do not allow everyone to drive our cars, test drives are possible for serious buyers only. |
| Can I go for a test drive by myself? | No. A member of our staff will accompany you during the test drive, so you can be covered under our trade insurance. |
| Can I drive away on the same day? | Yes, of course, you can drive away on the same day. We will help you set up your road tax and offer a 5-day fully comprehensive driveaway insurance for just £29.99 (only if you are over 25 years old). |
| Am I eligible for driveaway insurance? | Driveaway insurance is provided by Tempcover ltd thanks to our partnership with AA Cars. It is subject to eligibility criteria, and Terms & Conditions apply. Applicants for car insurance must hold a Full and valid UK or EU Licence, aged 25 - 75 years old, with a vehicle value of between £1,500 & £45,000. Quotations are offered based on a combination of your personal details and are not guaranteed at any time. For more information, visit www.Tempcover.com |
| Can I part exchange my car? | Yes, we accept part exchanges. Please supply us with your car registration number and mileage, so we can confirm if your vehicle is suitable for a part exchange. |
| What documents do I need to part exchange my car? | Please bring with you your car's V5 document, service history, and all keys. We will also require a copy of the driving license of a registered keeper of the car. |
| How are you going to evaluate my car? | First of all, we will use your car registration number and mileage to check your vehicle history and suitability for a part exchange. We use various systems and manual checks to provide you with the valuation. Please note that the system valuation is an estimate. It is always ideal to book an appointment, so we can physically inspect your car for the best valuation. |
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